Advanced Ageless User Terms & Conditions
Got Questions? We'd love to help! Contact our customer support at: 1-866-460-4534. Our operators are standing by to assist you Monday to Friday: 2 AM to 8 PM EST. Sat/Sun: 11 AM to 8 PM EST
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEB SITE
You further agree not to use or access the Website if doing so would violate the laws of Your state, province or country. At the bottom of this page appears a "last modified" date. If the "last modified" date remains unchanged, then You may presume that no changes have been made since the "last modified" date. A changed "last modified" dates indicates that this document has been updated or edited, and the updated or edited version supersedes any prior versions immediately upon posting.
Changes to these Terms and Conditions
We reserve the right, in our sole discretion, to revise these Terms and Conditions at any time. Any changes to these terms will be included in a revised version of these Terms and Conditions accessible through the Site. Your use of the Site and any related goods and/or services following posting of any changes to these Terms and Conditions constitutes your unconditional acceptance and agreement to be bound by the changed terms. You must cease using the Site if you do not agree to be bound by the revised Terms and Conditions.
Product Health Disclaimer
Any statements on this Site or any materials or supplements distributed or sold by the Site, or any of its affiliates, have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Our products should not be used by people under the age of 18 or women who are pregnant or nursing. If you have any medical condition and/or are taking prescription or over the counter medications please consult with your health care practitioner before using any of our products. We offer a full money back guarantee on your latest unopened products if you are not satisfied, but we do not guarantee any results and any claims of results in our advertising may not be experienced by you.
Your order for the 14 Day (10 day trial + 4 day shipping) program:
We are confident you will see the benefits of using our Company Product within our 14 day trial (10 day trial + 4 day S and H). You are taking the next step toward a more confident you! Upon signing up for your trial offer, your credit card provided will be charged a one-time, non-refundable Shipping & Handling fee of $6.96 or the special discount shipping rate offered at point of purchase. If you contact customer service to terminate your trial enrollment within 14 day (10 day trial + 4 day S&H) of the date that you enroll in the Program, you will not receive any additional product and you will not be charged anything else. Your enrollment date is the date that you submit your order for the trial product. If you are satisfied when you complete the 14 Day Trial, do nothing and we will apply and charge you a special Membership Price at $88.31, a 25% discount from our regular retail price. Plus you agree to be enrolled in our Auto-Ship Membership Program and approximately 30 days from your initial order date and every 30 days thereafter, you will be shipped a fresh supply of Instant Firming Serum™ for $88.31, plus a small non-refundable $6.96 shipping and handling fee each month. Cancel anytime.
Company authorization to provide and bill for the Company Products is obtained by way of your electronic signature or, where applicable, via physical signature and/or voice affirmation. Once an electronic signature is submitted, this electronic order constitutes an electronic letter of agency. Company reliance upon your electronic signature was specifically sanctioned and written into law when the Uniform Electronic Transactions Act and the Electronic Signatures in Global and National Transactions Act were enacted in 1999 and 2000, respectively. Both laws specifically preempt all state laws that recognize only paper and handwritten signatures. Where you fail to make any scheduled payment for accrued fees, such overdue amounts will be subject to your Member account being deactivated, and access to the Site denied, for non-payment.
Extended 21-Day Trial Program
Depending on our promotions and shipping condition of the trial orders, we may at our sole discretion to extend your 14-Day trial by an extra week to 21-Day Trial. Your enrollment date is the date that you submit your order for the trial product. If you are satisfied when you complete the 21 Day Trial, do nothing and we will apply and charge you a special Membership Price at $88.31, a 25% discount from our regular retail price of $110.39. Plus you agree to be enrolled in our Auto-Ship Membership Program and approximately 51 days from your initial order date and every 30 days thereafter, you will be shipped a fresh supply of Instant Firming Serum™ for $88.31, which include a non-refundable $6.96 shipping and handling fee each month. Cancel anytime.
Your 14-Day Trial ((10 day trial + 4 day shipping) of Advanced Ageless includes a full 30-day supply of Instant Firming Serum for just $6.96 shipping and handling (special promotions may offer a different shipping and handling charge) (hereinafter the "Trial"). There will be no retroactive effect on customers who enrolled earlier when a different initial shipping and handling fee may have been in place. We ship the product via First Class USPS mail the day after you place your order, except that orders placed on holidays or Friday-Sunday will be shipped the following business day or Monday. First Class USPS mail within the United States generally takes 3 to 5 days for delivery.
Regardless of whether you cancel your Trial in a timely fashion or not, you will be responsible for paying the shipping and handling charges associated with your order of Advanced Ageless (the "Product") (currently ranging between $2.49 and $6.96). You agree that we can charge your credit card for this amount, and you agree to pay such amount regardless of whether you cancel your Trial in a timely fashion or not. No refunds will be issued for any shipping and handling charges.
Limit 1 trial bottle of Advanced Collagen Cream and 1 trial bottle of Instant Firming Serum per household.
Refunds, Cancellation and Returns
We believe in complete customer satisfaction. This is reflected in our satisfaction guaranteed return policy. If you are not satisfied with your trial for any reason, simply contact us within 14 days of placing your order to stop future billings. No further charges will be made.
To cancel your account and void the $88.31 USD charge for the trial supply, you must contact customer service and obtain instructions to return your trial supply at least one (1) business day before the end of the fourteen (14) day trial period.
All sales after the trial period are final, however refunds may be issued on unopened bottles if requested up to 30 days after the shipped date. If you are unsatisfied with the product, you may return the unopened package within 30 days from the shipped date and you will be refunded for that order.
Call our customer service at 1-888-436-0286 and we will issue you a Return Merchandise Authorization ("RMA") number. You must write the RMA number clearly on the outside of your return package and send the return shipment to the following address:
Advanced Ageless Return
PO Box 15911
Tampa, FL 33684You are responsible for paying all costs related to shipping the product back to us using the RMA number.
Your return package must be received by us at the return address specified above within 10 days after you receive the RMA number. If we do not receive your return package within that time period, you will be charged $88.31 USD for the cost of the Product, but you will be canceled from our recurring shipping program. RMA Restocking of $19.95 may apply.
Please note :
1. We cannot process or refund packages marked "Return to Sender."
2. Refunds will be issued to the same credit card that was charged when ordering the product.
Returned products must be sent to the following address:
Advanced Ageless Return
PO Box 15911
Tampa, FL 33684
If you wish to cancel future deliveries of Product you must contact Our Customer Service at 1-888-436-0286 or by email at [email protected] and request that such future shipments be terminated. When emailing us, please include your full name and address, as well as the name of the Product(s) that you ordered. Your request for termination, whether by phone or email, will be processed immediately; however, you will be responsible for payment for any Product that has either A) already been shipped to you or B) already been delivered to you at the time of your call. Since cancellation applies only to future orders that have not already been shipped or delivered, there is no need to return anything.
Reversals and Chargebacks
Acceptance and Legal Notice
These Terms and Conditions represent and serve as the entire purchase agreement. By using this Site, you agree that you have received legal notification of it.
The website, and all images and content of this website, are the sole and exclusive property of Advanced Ageless . No license or ownership rights in or to any of the materials are conveyed to you by virtue of this agreement or by your purchase of any product from the website. All of the information, graphics and written materials displayed on this Site are property of their respective owners and are protected to the fullest extent of all applicable copyright, trademark, and other laws of the United States. None of these materials may be reproduced without the previous consent of their owners in writing.
General Site Guidelines
We grant you a limited, nonexclusive and revocable license to make personal use of the Site. In this context, "personal and non-commercial use" does not include posting, uploading or otherwise publishing the materials from this Site to any other site. This license does not include any rights not specifically enumerated herein. You agree to use this Site only for lawful purposes and in accordance with the terms and conditions contained herein.
Without altering the scope of the license, and except as expressly provided for in these Terms and Conditions, this license does not include the right (a) to modify, adapt, translate, copy, reproduce, imitate, distribute, publish or resell the Site or any of the content on the Site, including but not limited to the trademarks and copyrights of displayed therein, or to make derivative use of the Site or its contents; (b) to make commercial use of the Site or any of its contents; (c) to collect and use property listings, descriptions or images; (d) to download or copy any account information that is not your own for your own use or for the benefit of another party; (e) to bypass any technical measures used to prevent or restrict access to any portion of the Site; (f) to reverse engineer, decompile or disassemble the Site, or to convert into human readable form any of the contents of this Site not intended to be so read, including but not limited to using or directly viewing the underlying code for the Site except as interpreted and displayed in a web browser; (g) to use any data mining, robots, or similar automated data gathering and extraction tools to access the Site; (h) to violate or attempt to violate the security of the Site, (i) to interfere with or attempt to interfere with the proper working of the Site; (j) to alter or modify, or attempt to modify, any part of the Site; or (k) to attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site through hacking, cracking, mining, phishing or any other means.
You agree not to use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions or to solicit the performance of any illegal activity, to stalk or harass other users of the Site, or to engage in any other activity which infringes the rights of DermaTera , or any other third parties. You agree not to take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any systems or networks connected to the Site.
You acknowledge that your use of this Site is at our sole discretion, and your license to use the site may be terminated by us at any time, for any reason or for no reason. We reserve the right, in our sole discretion, to refuse service, to block or prevent future access to and use of this Site, to terminate any user's account, and to alter or delete any material submitted to the Site through the user's account. Following termination of this license, these Terms and Conditions shall still apply to the extent practicable.
Submission of Information to the Site
By voluntarily submitting your contact information to the Site, you consent to receive communications from us electronically via the email address associated with your account. Although you can opt not to receive promotional messages, we retain the right to send you informational email messages about your account or administrative notices regarding the Site, as permitted under the CAN-SPAM Act (15 U.S.C. 7701 et seq.).
You hereby represent and warrant that:
1.You are age eighteen (18) or older.
2.You have read these Terms and Conditions and thoroughly understand the terms contained herein.
3.You further represent that we have the right to rely upon all information provided to us by you and may contact you by email, telephone or postal mail for any purpose regarding the use of this Site.
Links to Third Party Sites
This Site may contain links to third-party websites or other resources, which we may have no direct control and all of which may have their own set of rules and guidelines for usage of their sites and services. We have not reviewed the accuracy of the content of any linked third party site. No endorsement of any such linked third party site is made, either express or implied. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and that we do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any such site or resource. Use of such links is at your own risk.
Waiver and Limitation of Liability
You agree to defend, indemnify and hold harmless us and our directors, officers, agents, and employees for any and all costs, fines, claims, damages, charges, or fees (including reasonable attorney's and expert witness' fees) arising by reason of your purchase or use of the website or arising from any breach of the agreement. Any claims arising from the sale or license of goods or services promoted or made available through this program except where limited by law. Our indemnity rights shall not be limited or offset by any contributory negligence by us.
No failure to enforce any provision, assert any right or insist on performance of any provision under this Agreement in any instance shall be deemed a waiver of the ability to enforce such provision, assert such right, or insist on the performance of such obligations in the future. Our failure to enforce your strict performance will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
BY USING THE SITE, YOU ACKNOWLEDGE THAT YOUR USE OF THE SITE, INCLUDING YOUR USE OF ANY AND ALL ASSOCIATED CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE, AND ANY ASSOCIATED PRODUCTS OR SERVICES IS SOLELY AT YOUR OWN RISK. WE DO NOT WARRANT OR GUARANTEE THAT THE GOODS AND/OR SERVICES WILL PROVIDE ANY DESIRED RESULT OR THAT THIS SITE, SERVERS OR EMAILS SENT BY OR ON BEHALF OF US ARE FREE OF VIRUSES, WORMS OR OTHER HARMFUL COMPONENTS. FURTHER, WE DO NOT GUARANTEE THE CONTINUOUS, UNINTERRUPTED AND ERROR-FREE OPERATION OF THIS SITE, NOR THAT ALL COMMUNICATIONS BETWEEN YOU AND US, OR BETWEEN YOU AND ANY OTHER USER OF THE SITE, WILL BE SECURE FROM ACCESS OR INTERFERENCE BY THIRD PARTIES.
WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR OTHERWISE RELATED TO YOUR USE OF OR INABILITY TO USE THIS SITE OR THE ASSOCIATED GOODS AND SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY DAMAGE TO YOUR COMPUTER, TELECOMMUNICATION EQUIPMENT, OR OTHER PROPERTY CAUSED BY OR ARISING FROM YOUR ACCESSING OR USE OF THIS SITE OR FOR ANY DAMAGES ARISING OUT OF A THIRD PARTY'S UNAUTHORIZED ACCESS TO AND USE OF YOUR PERSONAL INFORMATION STORED ON OUR COMPUTERS AND/OR SERVERS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND THAT YOU ALLEGE ARISE OUT OF OR ARE RELATED TO YOUR USE OF OUR GOODS AND/OR SERVICES . IN NO EVENT SHALL THE AGGREGATE LIABILITY OF DermaTera ITS PARENT, SUBSIDIARIES OR AFFILIATES - WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY - ARISING OUT OF OR RELATING TO THE USE OF THIS SITE EXCEED THE LESSER OF $5, OR THE TOTAL AMOUNT YOU PAID TO US TO ACCESS OUR GOODS, SERVICES AND/OR SITE.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATION MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Entirety of Agreement
These Terms and Conditions constitute the entire agreement between the parties with respect to your access and use of the website and your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
By accessing and using this website, you agree that your access to and use of this website is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the United States.
Billing & Customer Support:
We welcome all support inquires by the following methods:
Toll Free: 1-888-436-0286
PO Box 15911
Tampa, FL 33684
Toll Free Support Telephone: 1-888-436-0286
Email: [email protected]
Call Customer Service Toll Free at 1-888-436-0286. Our operators are standing by to assist you Monday to Friday: 2 AM to 8 PM EST. Sat/Sun: 11 AM to 8 PM EST
Statements made on the Site and by Advanced Ageless have not been evaluated by the food and drug administration. The FDA does not evaluate or test skin supplement products. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Always use the Product as per instructions and watch for any allergic reactions. The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner. In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself. No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization.
This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.
Skin Supplement Safety Guidelines:
Before using a Skin supplement product you are unfamiliar with, find out its properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before any skin supplement product. Follow label directions. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. While our label warnings are thorough we cannot provide information about possible interactions and contraindications with prescription medicine, over the counter products or other dietary supplements. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk. Some supplements may interact with prescription and over-the-counter medicines. Taking a combination of supplements or using these products together with medications (whether prescription or OTC drugs) could under certain circumstances produce adverse effects.
Some supplements can have unwanted effects during surgery. It is important to fully inform your doctor about the vitamins, minerals, herbals or any other supplements you are taking, especially before elective surgery. You may be asked to using taking these products at least 2-3 weeks ahead of the procedure to avoid potentially dangerous supplement/drug interactions -- such as changes in heart rate, blood pressure and increased bleeding - that could adversely affect the outcome of your surgery.